Shocking, the prices are ridiculous and even after being a customer for over 10 years with no missed payments. I went on holiday to Africa and did not know tht this country was not included in 02 travel. Within less than a week I had racked up a bill of over £500 and my services were cut off. I contacted thm and explained my situation but were not prepared to reconnect me until I had paid a substantial amount of the bill. Leaving me in a unfamiliar country with no way to contact anyone. As well as this I moved to pay as you go and bought a big bundle which you seem to go through like lightening. Instead of. Being able to buy another big bundle crazy bolt Ons are available or u can use ur credit to buy data at £1 for 50mb at a time. A pure rip off and a disgrace!