After Sales Customer Service Issue. After buying many products from this company, we recently ordered a triple wardrobe. On delivery (which did come early), we found two doors to be damaged from shipping. A new door arrived within a week but the problem was with their sub-contractors 'homeserve'. They were contracted (it's in the emails), to contact us within 24 hours in order to set a date to come and fit the door. It took almost 2 weeks and 3 phone calls just to get the date. Oakfurnitureland were not interested insisting it wasn't in their remit and could to nothing to chase up homeserve. On the said date they cancelled 2 hours before. This couldn't be helped, but the next date they could come was yet another 2 weeks away. Meanwhile our bedroom resembled a students living quarters. In the end my husband fixed the door himself. Oak furnitureland are sending another door out to repair a dent in the other side but the frustration in trying to arrange this has put us off ever purchasing from this company again. Our contract was with Oakfurnitureland, not homeserve and they should have stepped up to the mark.