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Paul I
My delivery was damaged in transit. wood broken and water damage very obvious. The store couldnt care less. Eventually the table was replaced. Due to covid, it never got any use (8 seater) but 11 months into ownership the chair leg snapped on its first use. Covid restrictions stopped me visiting the store. Eventually I was able to visut but the store couldnt care less. I went on line and eventually told it was out of its warranty and you didnt care either. I said it was water damaged on delivery but I cleaned it up. It broke within its 12 month warranty but I had no access to stores to return it due to covid rules. Your get out out clause is that I should have called head office instead. Something is not fit for purpose. Is it the chair or your excuses. My money will be spent elsewhere if the company does not want to look after its customers who are delivered water damaged furniture with broken pieces inside the torn packaging
3 years ago
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Oak Furniture Land has a 3.8 average rating from 1,748 reviews

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