First of all waited 8 months for delivery of 1 of the 2 items we had ordered. The second part of a matching bedroom set was going to be another 6 months they said. I know there has been delivery problems due to the pandemic but the company was not honest with us and kept pushing the delivery date back by 2 months every time the delivery date was supposedly a week away.
When the 1st part of the order was delivered it was very badly damaged. The website contact form did not work and basically had to hang on the help line for 40 minutes every time I needed to speak to someone.
Eventually they collected the damaged drawers and delivered more which turned out to be even more damaged than the first. Basically poor quality absolute rubbish.
Sadly we were then forced to cancel the order as all faith in the quality of the furniture was gone.
I then had to contact twice more before they managed to process the refund.
Absolute rubbish!
3 years ago
Oak Furniture Land has a
3.8
average rating
from
1,748
reviews
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