Ordered and paid for a bed and wardrobe at York store on 10 July 2021, shop assistant entered provisional delivery date of 06 September 2021 on system. Revisited same store on 19 August 2021 and, ordered and paid for a mattress and delivery date was confirmed as 06 September. I cleared room in preparation for this and took time off to be here. No delivery occurred. My partner, in whose name the goods were ordered and paid for, rang store at 1300 hrs on 06 September who said email advising of delay was sent to her 30 August. No such email was ever received. She then contacted customer services who told same story ref email and said earliest delivery date is now 04 October 2021. No reason given for delay. Have been sleeping on floor for past three weeks with clothes in suitcases, and now forced to continue for another month thanks to your incompetence, inefficiency and lack of communication. You seem keen to take your customers' money but not deliver the goods. That's thieving! Will definitely NOT recommend you and will discourage others from buying from you.