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Product was fine. Store sales colleague really good - I feel sorry for them. Delivery shocking. Drivers literally threw chest of drawers off the back of the lorry and smashed it and scratched the second unpacking. I refused delivery of all the items as painted wood and I didn’t trust replacements to be colour matched and it took an hour with the lorry kerbside to get them to verbally agree to this. It helped I’d paid the £99 room delivery service or I’m sure they would have just left them in the road. I have photos and clear cctv footage of the event and recording of the phone call so will take legal action if the full refund and apology doesn’t happen soon. As somebody else had seen them throw the chest off I was not happy the drivers said manufacturing error. Without the witness and cctv footage o would never have known.
3 years ago
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Oak Furniture Land has a 3.8 average rating from 1,748 reviews

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