I would leave zero stars if I could, the sofa I ordered was to be delivered, and didn't fit, despite me on several occasions giving the dimensions for the front door, the delivery drivers informed me the sales staff regularly do this and its so they get the commission! The drivers where just going to leave the sofa (£2000) in the front garden for me to deal with, until I had to get on the phone to return item, for which they then had the cheek to attempt to charge me, despite on their notes it saying the dimensions.
The next part of my order was due to be delivered on 04/01/22, a bed, on 31/12/21 I received a voicemail to say there was a delay, ad they didnt know a delivery time? Four days before the item was due, the staff are beyond unhelpful, bordering on rude, couldn't care less about the customer, It takes a long time to get through to customer services, ad you regularly get cut off whilst on hold, and before oakfurniture land reply and say this was due to covid, that is garbage, its been around long enough now to have contingencies in place, and at least you sould let the customer know asap, not four days before, I would highly recommend avoiding at all costs, and go to a local retailer, where we eventually had to go and which couldn't be more helpful. Oak Furnitureland is certainly one to miss.
2 years ago
Oak Furniture Land has a
3.8
average rating
from
1,748
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.