DO NOT ORDER DO NOT ORDER I made an order at a store in April 2021. It is January 2022 and I still have not yet received my order. It was due to arrive in September 2020, which was already a long wait in comparison with other stores. I took a day off work for this as you have to commit to an all day slot. I got an email a couple of weeks before to say it’s not coming. I then rescheduled for November. I called up myself because I didn’t trust them at this point and they did indeed tell me it wasn’t coming for then either. I had paid extra for flexible delivery so they ended up taking that off the order seeing as I never got my items delivered on time. Then it was rescheduled for January. I called in December again concerned and they said it should be fine in January. I had also emailed concerned about all of this and it’s been a week and no one has even bothered to reply. I’m sat there watching the adverts at Xmas time where it says they can guarantee an order in time for Xmas! How? I’ve been waiting now 8 months? Now it’s 5 days until delivery and I received a text saying it is coming and I’ll get to book a delivery slot soon. NOW, I’ve got an email saying none of it is in fact coming!! Again I had taken a day off work to accommodate for the delivery. It’s just ridiculous. Every time I call I’m on hold for ages and no one can tell me when it’s actually coming. If I ordered this from any other store I would have had it by now! The service is so bad, they just say enough stuff to have me ticking over and waiting. When is it actually going to come? I don’t see the point of waiting anymore, I’m going to start looking elsewhere. If you want to avoid the same disappointment DO NOT ORDER!! I have no idea how they have good reviews, they have been terrible start to finish! I have honestly never been so infuriated and upset when ordering expensive items! They have lost a customer and I am certainly going to tell all my friends and family about this experience so they will not be purchasing either. I have never even written a review before but I feel like this has pushed me to levels of anger I’ve never felt before