I would give 0 stars if I could. We ordered our dining table and chairs in August 2021 with the delivery date being arranged for the beginning of December  just in time for Christmas. The delivery date and arrive, which my partner had booked time off work for, to receive an email on the day stating the delivery needed to be postponed (next delivery date was in January!). I rang the company  (as they would not talk to my partner as my name was on the order) asked them to put my partner on the order too, expressed our frustration due to only being told on the day the delivery would not be taking place. Managed to get a refund on the expensive delivery charge, was told the chairs were ready to be delivered but there was a delay on the table and rebooked delivery for January. A few days before the January delivery date another email was sent to say again the delivery needed to be postponed yet again. My partner rang up but they would not talk to him because he was not on the order, I then had to ring again to sort this on my lunch break, being on hold for at least 30mins each time before anyone answered. They offered a £75 refund, apology etc etc. The refund was never given I had to ring yet again and ace my partner on the order yet again  for the refund to be processed. We were promised the order would be delivered on our never delivery date 17th Feb 2022. The delivery arrived, partly, with two chairs missing! Now extremely frustrated we decided to ask for a full refund and for the items delivered to be collected. My partner was on the phone to oak furniture land for half the day bei g passed from person to person, being on hold from anything between 20mins to 1.5hours! And we still have no resolution to our issue! Some of the customer care team were extremely  rude to him and in the end he gave up! I will never ever use oak furniture land, their customer care after sales are appalling! We are still hoping to resolve this but I'm not holding my breath! Absolutely disgusting for a high end furniture shop!