I have previously posted about failure to deliver goods ordered in April 2022. We fought to get a refund, which we managed in part in January 2022. They refused to give a refund in full until they collected the two bedside tables that had been delivered late in 2021. These tables were collected on 27 January 2022 - we are still waiting for our refund. This company has been the worst we have ever dealt with (apart perhaps from Everest, but that’s another story). The customer service is non-existent. Every email attempted is bounced back. Our account record has been altered to remove their failure to deliver and has now no mention of the returned goods. In short there is no option that allows me to follow a query regarding failure to refund. Why is this company allowed to continue treating customers in this shoddy manner. I have repeatedly waited on the only phone line 0800 440 2254 to no avail. Currently waiting and the time on the phone is 1 hr 22 minutes. Take my advice and DO NOT BUY FROM THIS COMPANY.