Order placed back on 1st July 2022, still awaiting fulfilment. Multiple times, (now approaching double figures), they have committed to a delivery date, then cancelled on the morning of delivery and requested me to rearrange. No matter if I do this online, or through a customer service advisor, (when I eventually do get through after +45 minutes wait), it's the same output... delivery gets cancelled on the day and asked to rearrange. It's approaching 9 months now and my patience has run out. This is the most appalling customer experience I've ever encountered, they take your money then make no efforts to fulfil their obligations. But wait... if you act as a new customer, and leave a product in your online basket, I got not one, but two calls within a matter of hours attempting to close out my purchase, so they've got the manpower to chase new sales, but no commitment to existing customers who still await their order. Steer clear, do not order furniture from them. Unreliable and uncontactable. Complete joke of a company.