On 02/01/22 I purchased a suite and hall table from Oak Furniture Land Belfast, on 28/03/22 I took delivery of the suite. As this was my first time to purchase from this store I was impressed with the variety, quality and competive prices of the furniture. The first delivery date given for the suite and hall table was 22/02/22 which was better than other rival furniture stores, however, a week before this date I received an email telling me the delivery had been cancelled and to log into my account to rearrange, unfortunately the next available delivery date was a month later which was frustrating considering I had sold my old suite leaving me with no furniture. I rang Customer Services and disappointingly they couldn’t give any guarantee the delay would only be for a month, at this stage I decided I should check reviews for the company which were so negative that I wondered would I ever get the furniture. This is why I felt compelled to write a review to encourage other disillusioned customers. My second delivery date was 22/03/22 and as the date approached I became nervous it would be cancelled again, however, I received no emails or text so assumed all was going to plan but as I still had heard nothing on 21/03/22 re: delivery time, etc I decided to ring Customer Services to be told my order had been cancelled to May as one of the products ordered was not yet ready, I enquired which product to be told the delay was on the hall table. I explained I was prepared to cancel the table to enable delivery of my suite at which stage a very helpful girl called Lydia said she would rearrange the delivery’s and did so. Therefore I took delivery of my suite on 28/03/22 with the hall table due to be delivered 09/05/22 In conclusion, our experience with Oak Furniture Land - Staff names which were pleasant and helpful - Carla in Belfast Store, Eliana & Lydia from Customer Services and delivery men Cliff and Craig. Suite - all appears to be good, it was very well protected in transit by packaging, have paid for 5 years insurance which hopefully won’t be required but if so time will tell if it was worthwhile. Customer Services - very slow to get through to, delay on line could take anything up to an hour, most staff were helpful. Hope this review is helpful to other frustrated, disillusioned customers while they await delivery of their purchase, you should get there in the end as long as you have patience and hopefully my hall table will arrive 09/05/22 🤞