Received a new table and chairs, the delivery man pointed out the table packaging was damaged, but stated the table would be fine as the interior packaging will protect the item. Opened the packaging and found a 2” crack on the table top. The Chair legs were also discoloured. I tried phoning Customer Services, I was over an hour on the phone, no reply. I phoned sales team, who replied within 30 seconds. I tried phoning local store, they lifted and immediately put down the receiver without answering. I went on the website and was advised to take photos which I did. I then went through the online process which only allowed you to take photos with no explanation box, it didn’t allow me to use the photos I had already taken, so I had to retake the photos. I then pressed the submit button, there was no verification that the message had been sent. Probably the worst customer after service ever. I was going to place another order for furniture for another room, this will be the first and last time I order from this company.