Ordered bed in November 21 delivery stated as Feb 22. Feb 22 came and went, delivery delayed till beginning of March then again end of March. Exitedly waited in all day on the supposed delivery day of 31 March but bed didn’t turn up. Garbled foreign message to say I needed to call customer services which I did next day. Hour and 10 mins on hold - no answer. Tried their sales line and it was consistently answered in3 rings - but won’t deal with complaint issues, nor will my local store in Llandudno. Finally after several calls, and perseverance holding on for over an hour, managed to get full refund. So a 5 month wait for nothing! Oak Furnitureland will go to the wall soon given the level of utter incompetence and appalling customer service. Will be a shame for the staff who will lose their jobs, but actually they should examine their consciences selling furniture to customers knowing that orders won’t be fulfilled. Ordered a bed from an alternative company last Friday - it arrived within 7 days and exactly in the 2 hour time they stated, same price as OFL and excellent quality. DO BUY FROM OAK LIARLAND!