Oak Furnitureland UK 30,03,2021 I purchased a Palermo brown leather 3+2 sofas from oak furnitureland it was delivered 15,4,2021 all good. About 10 month of use noticed colour peeling of on all seat. So on the 2,3,2022 I called customer service 40mins on hold but when I got through they delt with my complaint and on 6,3,2022 a man from homeserve came out. He did a scratch test on the back of sofa and said not a manufacturing fault and ask me if I agreed I said no I do not then he left. I did not hear back from oak furnitureland like they said I would so on the 17,3,2022 I called them. From 10am to 12:20am 2:30mins on hold before someone delt with my complaint just to tell it is not there fault according to homeserve report it's wear and tear and that's it. I have asked for a second opinion but not getting my hopes up. A leather sofa can last you a life time if you look after it like we do cheaning and moisturizer it. Plus why do a scratch test on back of sofa and not seats near where the damage is. Also wear and tear if it was 1,2,3 month would it be wear and tear maybe I don't now. It cost me over £1800 for these sofas what a waste of money. Buy different sofa from elsewhere but not oak furnitureland.......This is a update 25/03/22