Me and my husband has placed an order for the bed frame in November 2021and was due for delivery in February 2022.We waited for the delivery and nothing was delivered on the same day neither we received any mail/phone calls.We tried contacting them through mail and phone.After 2 weeks of continuous trying we were able to get an update from them that they have an difficulty in getting the furniture from some another country and has to postpone the delivery to April.we waited for the delivery in April and on the due date we missed a call and call back them within 15 minutes.no answer.We rang the customer service and came to know that the delivery man gave as a ring when he reached in front of our door and because it was not answered he left the scene.They didn’t bother to give a courtesy call 30 minutes prior delivery/ring the door bell,which is assured in the order statement.The customer service apologised for the same and assured to call us back the same day to confirm the delivery same day,if not she asked 3 days available in the following week to confirm delivery booking and made sure she will call us back to give an update the same day itself.we waited one week.no phone calls/mail/any updates.We rang them and after an hour of holding we were answered that the person failed to book any delivery date and the next available date is in July.How much frustrating and irresponsible dealing.After receiving the money and the order,they don’t have any responsibility towards the customer,not even bothered to update about any delays/problems from their side.we have to waste our valuable time and energy for getting updates and waiting for postponed deliveries.Even after months of waiting,how irresponsible and unprofessional are the delivery team-not bothered to ring the doorbell/give a courtesy call before making the customer wait another 4 months.Not at all recommended.This is the last time I would order anything from Oakfurniture Land.