I placed an order for £4,000 worth of bedroom furniture at the beginning of February and chose the delivery date for the middle of May. I had an email a few days before( after I had arranged a day off work) to say that they would not have the complete order until the end of May. I arranged a new delivery date June2nd and arranged another afternoon off work -my delivery slot was 1.30 -4.30 at 4.30 I phoned up only to be told that there was a problem at the warehouse and it wouldn’t be coming - why couldn’t you have phoned or emailed me to let me know! I now have to take yet another day off work- I have paid the premium service so the room has been cleared ready for the delivery in the mean time at the age of 70 and with arthritic knees I will be having to sleep on a mattress on the floor!! I sincerely hope that the delivery comes on June 8th complete and undamaged as the reviews (which I should of read before ordering) are not very encouraging. All customer services could say was that they were sorry but there was nothing they could do!