Visited the store in Uddingston and ordered 2 bookcases at nearly a thousand pounds and paid nearly an extra hundred for delivery into the room and take packaging away. My wife returned to the store the next day and ordered six dining room chairs and over a thousand pounds and again paid the extra for delivery, unpackaging etc. Same salesman said he would put it on the same order and so they would be delivered together. Result thinks I! think again - 3 guys pitched up in a van that looks as though it had come off the scrap heap but no chairs on board! They unwrapped the bookcases outside and then carried into the study and proceeded to put the handles onto the doors. As they were about to leave, I had a good look at everything before signing off only to find a handle not screwed in properly. Why do we pay these goons to do such a poor job. The fault sadly lies with the salesman who had not put both items on the delivery sheet due to a computer issue and he forgot to go back to it. No apologies and now waiting for the second delivery of chairs - I can hardly wait. I won't be buying from this organisation again. They really need to look at their service including obviously the sub contractors who deliver with unmarked vans!