The furniture is very good quality and a lot of choice. The showroom was well laid out and very helpful staff. However the delivery was appalling! Dirty boxes dumped on our new pale grey carpet, far too much packaging, polystyrene is abominable. We had to attach legs and door handles, if we wanted flatpack we would go to ikea! It took us over an hour to unpack and assemble and then a trip to the tip the next day. Our elderly mothers could not do this. One item was rolled along our hallway despite having 'fragile' and 'keep this way up' quite clearly on the box! The chair said remove coasters but there was only one which had dug into our new carpet. We were asked to sign that no damage had been caused before most of the items were even in the house. Having recently had furniture from DFS, the difference was a very apparent, they even covered their shoes before entering our house. I feel Oakfurnitureland needs to address these issues as we would think twice before purchasing more items and that is a pity.