Perfect experience from the visit to the store right through to the delivery of our new dining room suite. In the store at Boucher Road, Belfast, the team were most helpful and informative, without being too pushy. They demonstrated the details very capably and it was enjoyable. When we had picked our suite, they processed the sale smoothly and let us know what options were available to us. We were therefore able to make informed choices with no pressure. I was amazed at the efficiency once we had bought our suite. By the time I had driven home, a text arrived letting us know that our item was ready and to contact OFL to arrange delivery. We chose a day the following week, to allow me to decorate the room it was going in to! Shortly after that we received a text to let us know the date and approximate time. The time was firmed up a couple of days before delivery. The great day arrived and we got a call to let us know the delivery would be in half an hour. True to their word, the delivery people arrived right on time and carefully set all the bits in to the new dining room. They were very pleasant, helpful and courteous. I carefully unpacked all the parts and found assembly straight forward, ably assisted by my wife and 8 year old granddaughter.
The dining room suite looks absolutely beautiful. Perfect, not a mark or blemish. We are delighted. This has been from start to finish, a really great experience. Well done Oak Furniture Land, many thanks.
7 years ago
Oak Furniture Land has a
3.8
average rating
from
1,753
reviews
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