Quick delivery. ..... Of sofas....but had to build myself. .....not very hard though. ..but as I paid over £2100...it should have been built..and they left packaging. .two massive boxs...had 2 trips to the dump...not good.... Sofas are full grain real leather. .just what we were looking for so I can't comment on quality until I know they have lasted a good 10..to 20 years the salesman told us...and we have the 5 year guarantee at an extra cost....but so far very comfortable and good quality. ..I just hope it lasts...that's why we bought real leather. ..for quality and long lasting as its used daily to sit on..... Customer service is ok...