I wouldn't even give them one star to be honest. Terrible customer service. Will never shop with you again. Not willing to budge on their 'rules' even when we have previously placed a £4700 approx order and had damage issues. You were still unable to accommodate. My husband has had to take time out of work which he has lost a lot of money for waiting for a deliveries. We requested a pm delivery and got delivery slot between 10.30 and 13.30. No sympathy for their customers who are paying a lot of money for this. Absolutely infuriating. They only rang 10 minutes before arrival when they said it would be a call half an hour before hand. I already told the lady on customer service it would be my husband who had to come home from his job who is self employed. They rang and I said my husband was about 25 minutes away, they got quite annoyed and snotty with me and said it would have to do. So my husband has just turned up at home and they are not even there. Never will I shop here again. Worst service ever. I can't believe how much money I've paid for this shoddy service