This has been the WORST COMPANY(Oak Furnitureland) I ever had to deal with. Planned to buy a number of items from them with intentions of buying a number more, especially being taken in/ CONNED by their ads of being a friendly and reputable company. 1st visit was not a good one as, as soon as my wife and I entered the store, the sales people were like vultures, zooming in for the sales kill. We decided to give them one more chance and this time, bit of a better experience as we were allowed to browse without the sales people attacking. Found a few items we wanted and decided to go ahead with the purchase however was told that delivery would be 3 months away. Waiting for the 'big day' which finally came, I took some time off work, waiting and waiting and only at the end of the day after a number of calls from my wife, she was finally told that the delivery won't take place due to heavy winds. It was really POOR of the delivery team/ Oak Furnitureland to not give us the courtesy of calling to advise that delivery was not going ahead and we only found out after telephonic persistence from my other half. Asking for priority timing(so as not to waste my time waiting for them or further loss of work time), was met with ZERO budge and just utter disinterest from the complaints team which I would go as far as finding them as just rude. Even one of their product had to be returned due to a defect and that was another mission having to deal with. The complaints department have not dealt with my complaint properly either. Dealing with William Mills at customer relations was a joke! Absolutely TERRIBLE customer service. Having bought a new property, I've lost all hope with Oak Furnitureland furnishing my house and will never shop there again and we both have been actively discouraging family/friends/ work colleagues from doing business with them. A DISGUSTING COMPANY!!! (Better experience with another company - Save money and get far better service from the number of other online companies. I had not long after that terrible experience, bought a lovely TV stand from Oakcity and despite some delivery issues, they were profusely apologetic and prioritised our service.)