Bought the top range finley double recliner on arrival there was only 1 transformer meaning the back recliners could not be used and they left the box outside our house without telling us. A 1 hour call to ashley he promised to get the 2 missing transformers sent and to call back to confirm. 4 days later no items or call so another 1 hour call to cathy again promised they were on the way. 2 days later only 1 transformer arrived and once fitted the rear recline shot to full extent and froze. Another 1 hour call to allie as was friday couldnt do anything until monday then no promise on how long to repair so we have to sit on the floor for possibly up to a week