Ordered many things from the store. 1. Sent two same sides of a couch and said I should of checked this earlier as I did not unwrap weeks later till I got my new home. Did replace it in the end after many calls and photo evidence. 2. Unwrapped the chair which was damaged-wood snapped, a week later sent someone to fix it who then said we cannot as it is a false claim and liability can not be proved. So I have a chair which is unusable which I’ve paid £1000 for, and there is nothing that I can do! I would strongly advise not to use the company or buy anything off of them as I will never use the company again!!!