My self and my partner bought a house with Oakwood and the staff were good and helped out as n wen they could However we was promised the house would be professionally cleaned and all items removed prior to us moving in . When we had the keys this was clear it was NOT cleaned and had rubbish in property. We have had to hire a skip and remove things that were left and this was not it we never received the alarm code and boiler was not working the list goes on . As the made money on the sale of this property you would like to think they would of taken the hit and paid for it for us but no . After reading the reviews I can see it’s not good and for the sake of a few hundred pounds . We would of like to have been in our home this Xmas but it’s going to be a push . I’d stay well clear if Oakwood if your buying or selling based on my experience.