Not the car that's the problem...not in my case anyway....been buying motors and bikes long enough to decide if I can take a punt and yes these guys are just buying at auction and spinning them into retail..... spending as little as possible...(by that I mean near enough zero)..so you pays your money and takes your chance. It is their after-care that appears to be the problem, they are truly well balanced individuals...they definitely have chips on both shoulders..I only rang to ask if they had processed the V5C as it was 3 weeks after I did the deal and the DVLA are exceeding everyone's expectations at the moment with sub 5 day turnarounds...apparently they post them!...and when I expressed real wonderment and could he confirm that mine had been sent the guy got really snippy,..and then told me I was rude....probably because I laughed. Anyway....what is really interesting is the inconsistency of review opinions on these guys..they are truly marmite ...what is abundantly clear is that their business model is to buy at auction...not to touch them in any way until they get a sale and then do the minimum of work they can get away with ......."we sell them at trade price bruv" is their mantra..so "buyer beware" in terms of the apparent state of repair of any car you could get from them and the similarly the support you will likely get if things go wrong...like buying privately only with bigger margins....as for me then the car is fine...the issues the car has I don't have a problem with..I am pragmatic about that..but this crew's post sales attitude?.....that is something that is beyond redemption I would wager...they make money..."why would we change bruv innit tho"? Oh and count your fingers if you shake hands with them....jus' sayin'