Ordered a bed from this company. Didn’t hear anything in terms of delivery of the item after some time had passed. Contacted them and they assured me that it would be delivered and I just had to wait for the courier to contact me. Didn’t hear anything so contacted them again. Customer service team didn’t sound bothered at all and again told me to wait for the courier to contact me. Didn’t hear anything after a while so contacted them again to which they told me the courier is unable to deliver it anymore. They told me it’ll be delivered be another courier and since then it’s been delay after delay or just no contact at all. Customer service team sound half asleep on the phone and don’t seem to care + emails take forever to be responded to. I would cancel if I didn’t have to wait weeks for a new bed to come but at this point I might just do it.
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