Terrible Customer Service - Avoid Oakworld
I recently purchased an item from Oakworld, but due to a change of mind, I tried to return the box, which was completely unopened. What should have been a simple return process has turned into an absolute nightmare. It’s been 10 days since I first reached out, and I’m still waiting for a callback. Despite sending multiple emails and making several attempts to contact them, there has been no response from their customer service team.
Their lack of communication and disregard for customers is astounding. A company that can’t even manage basic customer service like returns or refunds is a serious red flag. I highly recommend avoiding Oakworld unless you’re prepared for poor service and endless frustration.
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Alice, Customer Support
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