Oakworld poor service Don’t really know where to start Ordered 4/2/20 Longest lead item was 14 weeks Called to ensure it all came as one delivery as I had chosen from two ranges and that was agreed. 1 week later called by courier to state one range was coming I said it’s not and returned again called them to agree what had already been agreed. We agreed a delivery date of 30th if May following a delay with the longest lead item Conflicting stories from customer service although it had been confirmed they had the longest lead item Took the 30th off and they cancelled delivery last minute the evening before with another delay. So I called them again arranged for all the items too be delivered barring the one missing item on the 2/6 and low and behold only two items come another wasted day off So about 10 calls later they told me the remaining items excluding the one item is being picked up from them in the 9th this week and we will get confirmation of when and what time it will be delivered but it would be 11th it 12th Well you couldn’t write a book about it the the furniture arrived today 10th at 10am Unarranged and unannounced my poor missus was doing her nut just her and an autistic child indoors that can’t be left unattended and a pallet load of furniture left in the road in the rain with now at to get it in as I was over a 100 miles away at work as we had no idea it was coming so too top it off I had too phone around and pay two chaps to come over two hours later in the rain and breaking covid 19 rules as they are not from this household and all you you get from customer services is a f**king useless apology which is meaning less no thought of offering any reimbursement for nearly a £1000 lost in wages and and having too pay for additional labour to move it. What a shower of **** avoid at all costs Thanks Jon customer service manager for your meaningless appologies , Maybe you should actually put some propper systems in place