I am most unhappy in the manner in which above order was delivered. it was " dumped" outside our open gates on wet ground at 9.32 a.m,by their account. Having checked DPD website at. 8 10 am I opened the gates to facilitate delivery. At 9.21 I received a mail advising that"Dean" would deliver between 9- 18 & 9 -10. Although we have an intercom on the gate & 2 door bells we heard nothing ,until our post man , very kindly picked them up & delivered them to our door which is approx 23 metres from the hall door-sometime after 9.30. As we are 84 & 80 years old , picking heavy boxes is not an option. one of the boxes was damaged on a top corned with luckily no damage to the contents. This is not the first time this has happened. We have had problems with this company with other suppliers. Should this continue we shall have to review our wine requirements. We are sorry to write in such a negative manner, but if you are not told there is little you can do about it. Joseph O' Connor , Wheatfield Kilquade A63 H324
2 years ago
O'Briens Wine has a
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