Ocado obviously have not the capacity to cope with M&S food deliveries. They should have predicted that delivering M&S food in a pandemic running up to Xmas would be busy,they don’t answer emails,they have switched off their chat line and their phone staff are polite but told not to talk about slots. They suggest booking ahead but no slots are available any time any day. Not sure who is getting the slots maybe some customers have priority,I am 68 and spend £120.00 per week but am forced now to go back to in store shopping,which I wish to avoid. Has anyone managed to get slots? Don’t bother with relying on Ocado/M&S for your food deliveries,they are currently unreliable.