I have shopped with Ocado for quite a few years but during lockdown have had so many awful experiences with deliveries that I just have to knock it on the head now! I have had three consecutive deliveries where items have been damaged to such an extent that seals have been broken on jars, groceries soaked in soap, beetroot juice and puddles of water in my carrier bags soaking all my food, beetroot juice and water (well I think it was water) all over my carpets from the bags! Tonight I had a whole pack of biscuits torn open and a fish pie with a broken seal! Never again. During lockdown the service has been dreadful in terms of actually getting your shopping delivered without it being damaged and most of the drivers appear to be unfriendly and eager to get away. It has stressed me out completely and I really would rather just go to the shops and avoid all the drama! Shame but lost a long time customer today Ocado, really feel for M & S!!