I am very pleased with the service I get from Ocado - it is really a very reliable way to shop. The deliveries have been within the one hour scheduled slot every time I placed an order, except the one time the whole of London was disrupted by the Marathon. Very rarely is an item ordered not in stock and on those occasions, the replacement is generally acceptable. I would just like more choice and information on fresh products, especially meat - more choice between free range and organic and better information about eg. is the chicken hormone free etc.
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