Shopping with Ocado has been a revelation to me in that it arrives promptly and is brought right into my kitchen, whereas the whole process is laborious when going to a supermarket, shifting products out of the trolley onto the checkout, off the checkout into the trolley, then out of the trolley into the car and the same again when arriving home. There really is no contest! The drivers are all polite and pleasant. If ever there is a small delay in the delivery time being kept the driver makes contact which is appreciated. Also if there is a problem with a product which is rare then it is quickly remedied. The collection of bags for recycling is commendable, and altogether I find the service extremely good.