I've used Ocado for years now. The convenience is fantastic- no more slogging round busy supermarkets and I save so much time. There's a wide range of delivery slots so I can choose whenever suits me. That includes Christmas, which is a huge help at that time. Features like Favourites also save ordering time. and you can save lists. The quality of the products is as you'd expect. The vast majority of my items arrive with only the occasional missing item or substitution. There's a really efficient refund service too. The timekeeping of deliveries is excellent and the drivers have got through in the worst weather, including 18 inches of snow. I'd never use anyone else- thanks, Ocado!