I love Ocado! It is easy to use, reliable and generally good value for money. The one hour time slots are great, most of the drivers are courteous and helpful and the colour coded bags make unpacking easier. I have started trying some of the own brand Ocado products which are good and cheaper and we all love the free samples. Over the years I have used Ocado they have continued to expand and improve the service and as a mum of three who works full time, to be able to buy anything from birthday presents to pillows alongside the weekly food shop is a life saver. Lots of my friends ask if the sell by dates are ok, and the answer is yes. Ocado are also brilliant when things don't go right and are quick to refund if goods are not satisfactory quality. I know Ocado strive to improve all the time and that is why I will stay with them. I have tried a couple of other companies but have not found them so efficient. It would be amazing if Ocado could widen there coverage to the South West of the country so I could use them when I am on holiday there!