The product selection, website and delivery are all absolutely great. However, the packing is absolutely awful. We have had Natoora tomatoes (£6) squashed under a whole raw chicken and very often we get bread rolls or loaves of bread squashed under baked beans or jars of passatta. I feel really strongly that raw meat, especially poultry, should not be packed with dairy or raw fruit and veg and it shouldn't take a genius to realise that baked beans should not go in with bread or other delicate products. Its really really annoying and your packing should be looked at more closely. Other than that one thing I am generally happy.