We switched to Ocado 4 years ago and have never looked back! The quality of the fresh produce is outstanding. Deliveries are easy to book and are always on time which is really important to me. I have rarely had substitutions in my shopping bag which means I can trust Ocado to deliver what I've ordered. We buy the smart pass as we generally have deliveries twice a week which makes it more economical. The drivers are exceptional -we often have very early morning deliveries and I've found them to be incredibly courteous by making their deliveries super quietly. They take a lot of pride in working for Ocado. We would never go back to normal shopping again!