I love Ocado. From the ease of use of the app to the slickness of the website. I like that it remembers me and my preferences, it makes doing a quick shop so much easier.
I have a smartpass which allows me to make an order EVERY DAY if I want it. *
I get the quality of groceries that I expect, and if (V. occasionally) something isn't quite right, the team sort it out with approx 48 hrs.
The delivery drivers are all polite, courteous and more importantly, on time! Oh and thanks for taking away my old carrier bags for recycling.
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Alice, Customer Support
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