Ocado is an excellent concept. Food always has a long life and rarely are ordered items not available, Vans have always arrived during their one-hour slots. Fresh fish, meat, fruit and vegetables are always of a quality I would have chosen myself (and I am 'picky'). There is an enormous variety of brands from which to choose as well as Ocado own and Waitrose; so, it is really good quality food. Being disabled and unable to go shopping, the ease of ordering on line has been a life-saver. The drivers are always very helpful and bring the bags right in to wherever I choose. The price is always cheaper than Tesco's and there are always many offers. Excellent!