I cannot praise Ocado enough!!!!! After years of bad delivery experiences and rubbish products from other suppliers including Sainsburys and Tesco. I have been a loyal customer with Ocado for 8 or 9 years now. I can honestly say I have only ever had 1 hiccup during that all that time and that was dealt with swiftly and efficiently. All staff I have dealt with are incredibly friendly and efficient from drivers to telephone staff. I am Coeliac and my husband is dairy intolerant and Ocado offer the best quality free from ranges of anyone. Christmas is also the most stress free experience. Thanks to Ocado's fantastic choice of gifts I do most of my shopping through them now. FAB!!!!