My daughter ordered party food for my 60th birthday party. She was originally going to buy from costco but as ocado had £20 off and free delivery this gave her more time to get ready and trim up the venue. The delivery waa 3pm, the party startee at 6pm. No food at 3.30pm so she checked her email and one from ocado saying cancelled!!!. Why didnt they ring the say before as obvious it was for a party. The family had to step in, shopping and making party food 2 hours before the party. Ocado have said it was due to not being able to verify her card through apple pay. - their system issue not ours. They have offered £40, everyone gets £20 on their 1st order so £20 for the stress and embarassment and it did have an impact on the party. Ocado have not done themselves any favours as all the guests wont be using them again either