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Anonymous
everything's 30% or more expensive than other supermarket. not an issue, you'd expect a great service, but not when drivers turn up out of slots. one driver showed me his device and he was booked out of the slot, they don't care what you pick, they just squeeze as much as possible. milk leakage all over one box (out of two), so half the shopping was compromised. heavy stuff packed on light stuff. driver said they only have 4 minutes for deliveries, so no surprise they barely give you any service, jsut hand you the bags and go. tesco is much better, good customer service, reasonably priced too. rang customer service on 3 different days, 3 different people, they all use a script and tell you they'll call you back. no one ever calls back. dreadful company
4 months ago
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Ocado has a 4.1 average rating from 2,622 reviews

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