After a couple of delivery fiasco's with a competitor I decided to give Ocado another try. Last week was week one, everything was fine apart from a Christmas carton of biscuits being damaged but this wasn't noticed until after the van had pulled away. Week two (yesterday) was a complete nightmare after being on hold to customer services for 20 minutes our delivery turned up 50 minutes late and when we unpacked the shopping there was another bashed box again and one completely open. This is not good Ocado as your prices aren't the cheapest and I did think you were better than the service we received, very disappointing all round.