I'm an American living in the UK, and I ordered a Turkey and some of other goods from Ocado for a Thanksgiving meal. Everything showed up EXCEPT the turkey. They had *no plan* to handle this situation and so I called customer service to see if I could get the turkey the next day (since I ordered it a few days in advance). They said they would deliver it, but I have no guarantee that it will come and no compensation for their mistake.
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