Very poor quality and customer service lately - Ocado used to be a class act. Not any more. Fresh fruit and grocery are often shoved in the freezer section of the home delivery service and as a result spoiled. Last two deliveries I had hairy tomatoes, clearly very, very poor storage back at the warehouse, and the couldn't give a stuff. Had hell of a job getting them to close my account and remove my details due to intransigent staff. \if they cannot even look after tomatoes properly then one wonders what other poorly kept produce has been putting us at risk. Sort of conduct you would expect from Del Boy, not from a company run by fat cat executives. Another British company headed for the can.
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