Worse service ever !!
Do not order from this company - they hire drivers that don’t know to read the right addresses or even drive to the right place . Every week there is a new driver that have no clue how to find the address so the result no delivery . When you call back to arrange redelivery you have to wait in a long waiting line because they missed so many deliveries they cant provide you with a new delivery slot only a week after ! Ridiculous ! Oh and if you think they will call to apologize and help you arrange delivery - you got that wrong as well !! You will need to call 10 times a day and repeat your story every time from the beginning . And the only thing they will tell you is sorry we just can’t deliver it because we don’t have enough people !!! Better to order from company that actually has enough human resources - not to mention sooooo many products are missing when you try to order online . Don’t waste your time and money on Ocado they are just not worth it.
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Alice, Customer Support
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