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Niamh
Very poor customer service. It was my first experience with Ocado. The price quoted was different to what was being charged and there were no items in my delivery that had to be weighed etc. My delivery also cancelled. I rang to speak to a person on the team and the delivery slot was gone minutes later leaving me without groceries for the week. I will be sticking to Tesco or Asda in the future who I have never had any issues with. I’m not surprised that reviews on here overall are poor. I just wish I checked them out before placing my order. Good riddance!
5 years ago
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Ocado has a 4.1 average rating from 2,621 reviews

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