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Anonymous
Very unreliable service! While waiting for my delivery at the time I suppose to get it (Thursday night) the driver just called and cancelled my delivery. Then me calling the Ocado while the system still says my "delivery is on it's way on time" but costumer service is saying, they can not do anything and there is no delivery available for another 2 days! And they cancel my order! I spent a good time on creating the online basket for the event I'm holding on Friday midday. And now there is no shop open for me to buy the food and nothing I can do in the morning because I have to be at work!!! This is terrible and so irresponsible of them! Very disappointing. I won't shop again from Ocado cause I can not trust them anymore.
5 years ago
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Ocado has a 4.1 average rating from 2,621 reviews

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